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Confident and Happy is what we here at Glow. Glow is committed to making everyone feel their best!

Please read our simple Return Policy below and remember if you have any questions, you can always contact us!

  • Personalized items cannot be returned unless we make a mistake with the personalization.
  • All returns must be received within 30 days of the date your order shipped from us.
  • Returned items must remain un-washed, un-worn, and the tags must still be attached.
  • Include your original receipt, and circle the names of the items you wish to return.
  • Refunds can only be issued in the form of an online store credit.
  • Shipping is non-refundable, unless of course, we made a shipping mistake.
  • Please allow our team 5-7 business days to process your return once we receive it.
Exchanges: Due to most of our items being personalized, items cannot be exchanged unless we make a mistake. 

Please allow 5-10 days for package transit. This will ensure that we receive your return within the 30 day window.